If you can see any value in it stating "Software only" or "hardware acceleration unavailable", that means the system does not support it. To verify the same, you can browse edge://gpu/ in Microsoft Edge or chrome://gpu/ in Google Chrome. To prevent this behavior, make sure that your system supports hardware acceleration. The Give Control drop-down menu doesn't work unless hardware acceleration is supported on the system. This issue occurs because the device that you are using doesn't have a graphics processing unit (GPU) installed, or GPU hardware acceleration is disabled.
Even the Give Control drop-down menu doesn't react when you try to open it.
However, you do not see an option to approve or deny the request. In this situation, you see the user's request on the Sharing toolbar. You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. "Give Control" doesn't work when you share a screen in Teams
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